Privacy Policy

At Elevate Your Ping, we care about your personal data, so we have prepared this Privacy Policy to explain how we collect, use and share it.

This Privacy Policy (“Privacy Policy”) details the personal data Elevate Your Ping (“Elevate Your Ping”, “we”, “us” or “our”) receives about you, how we process it, and your rights and obligations in relation to your personal data. Elevate Your Ping, registered in New South Wales, Australia, is the data controller for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant local legislation (“Data Protection Laws”).

By using or accessing our services, you agree to the terms of this Privacy Policy. Capitalized terms not defined here have the meanings set forth in the Terms and Conditions available on our website. We may update our Privacy Policy to reflect changes to our information practices. If we make material changes, we will post a notice here and, where appropriate, notify registered users by email at least 30 days before changes take effect.

1. Data Privacy

We understand that the data you share with Elevate Your Ping is confidential, and we treat it as such. Access to sensitive information is restricted to certain Elevate Your Ping staff in order to provide support and improve our services.

We may use anonymized and aggregated data (with personal identifiers removed) to enhance our training materials, improve our algorithms, or promote our services.

While we use commercially reasonable safeguards to protect your personal data, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

2. Children’s Privacy

Our services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we learn that a child under 13 has provided us with personal data, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

3. Cookies

We use cookies (small text files placed on your device) to improve your experience. Cookies help us:

Keep you signed in
Store your preferences
Track limited behavioral data for service improvement

You can configure your browser to accept or reject cookies. Disabling cookies may affect some features of our site.

For more information, please see our Cookie Policy, available at:
https://www.elevateyourping.com/cookies

4. Links to Other Websites

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party websites you visit.

This Privacy Policy applies only to information collected by Elevate Your Ping via our website and mobile applications.

5. Information Obtained by Third Parties

To support and improve our services, we may work with third-party providers such as Google and Meta (Facebook). These providers may collect information about your visits to our site or app and other websites to serve relevant content and ads, measure ad effectiveness, or conduct market research.

Google Analytics

We use Google Analytics to help us understand how users interact with our website and app. Google Analytics uses cookies to collect anonymized data about usage. You can opt out of Google Analytics by installing the browser add-on:
https://tools.google.com/dlpage/gaoptout

Personalized Ads

You can also opt out of personalized ads through the tools provided by:

Mobile devices may also offer settings to limit ad tracking (e.g., Apple’s IDFA, Android’s Advertising ID).

We only share your personal data when necessary to provide our services, when legally required, or with your consent. Examples include:

Hosting and storage providers (e.g., Amazon Web Services)
Analytics and search engine providers (e.g., Google)

We may disclose information:

To comply with legal obligations (e.g., subpoenas, court orders)
To prevent fraud, protect property, or ensure safety
In case of a merger, acquisition, or sale of company assets (your data would remain subject to this Privacy Policy)

We may also share aggregated, anonymized data for research and service improvement.

7. Subscriptions

Elevate Your Ping may offer optional auto-renewable subscriptions for access to additional content. Prices will be displayed in your local currency before purchase.

Payment is charged to your google play store account at confirmation of purchase.
Subscriptions automatically renew unless canceled at least 24 hours before the renewal date.
Users may manage or cancel subscriptions in their device’s account settings.
Any unused portion of a free trial will be forfeited once a subscription is purchased.

8. Questions or Comments

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 support@elevateyourping.com